Shipping & Return Policy



SHIPPING

Domestic Shipping

Please allow for up to 24 hours to process your order. The following estimate is the approximate shipping time:

United States Postal Service-- Priority Mail: 2-3 days.

 

International Shipping

We do not charge additional for any custom clearance fees charged by the government. Customer is responsible for customs fees, taxes, duties or any government charges. If the package is refused by the customer for any reason, the customer will be responsible for all customs brokerage charges, duties, taxes and returned shipment back into the United States. All international purchases are considered final sale. 

Please allow for up to 24 hours to process your order. The following estimates the approximate shipping time:

United States Postal Service-- Priority Mail International: 6-10 Business Days.

 

RETURNS

A full refund of the original purchase price, less shipping and handling charges, will be issued to the original credit card used, in exception for custom swim orders. Please follow the following steps for returning your suit:

Returned items must be received in our store within 15 days from the purchase date. 

To return, exchange or receive a store credit, please email us at info@biancacolettiswim.com

A return authorization number will be provided to you. Please include this number in your shipment.

All returned items must have original tags attached. By law swimwear is intimate apparel all returns and exchanges must be unworn, no damages and not laundered. Once any tags are removed from an item we can not issue a refund. No exemptions.

All special orders and pre-orders will be charged at the time the order is placed. These items are returnable for store credit only.

Shipment dates for special orders and pre-orders may vary, no refunds will be issued due to items not being shipped by estimated dates. 


CARE INSTRUCTIONS 

Our suits can be worn in the ocean and pool. All swimwear should be hand washed only with cold water only and hang dry. Be cautious of sunscreens and tanning oils, they can be harmful to your suit.